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E-commerce returns handling VA: Services, Tasks and Pricing

E-commerce Assistant: what they do, how hiring works and prices from $260 a month.

By the Virtual Assistant team · · 2 min read

E-commerce returns handling VA is one of the most common requests we get from business owners. Here is what the work involves, the role that handles it and our real prices. They work your US business hours in your time zone, on a month-to-month package.

What a E-commerce Assistant Does

Best for online sellers and direct-to-consumer brands. Typical work includes:

  • Product review monitoring
  • Sales and inventory reports
  • Product listings with SEO titles and descriptions
  • Order processing and fulfillment updates
  • Inventory and pricing updates

They already work in tools like ShipStation, Amazon Seller Central, WooCommerce and Helium 10. See the full E-commerce Assistant page for every task.

E-commerce Assistant Prices

Our current monthly prices for an E-commerce Assistant at the Skilled VA level. They are the same in every state.

  • Starter, 20 hours a month: $260 ($13.00 an hour)
  • Growth, 40 hours a month: $494 ($12.35 an hour)
  • Professional, 80 hours a month: $936 ($11.70 an hour)
  • Full-Time Dedicated, 160 hours a month: $1,768 ($11.05 an hour)

A Senior Specialist starts at $351 a month and a US-Based Specialist at $494. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.

How to Hire in Four Steps

  • Build your package: pick the role, hours and experience level and see the price
  • Pay the itemized invoice by card or crypto
  • Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
  • Share access through the vault and give your first tasks

For the bigger picture, read our full guide: E-Commerce Virtual Assistants for Shopify, Amazon, Etsy and Walmart Sellers.

Frequently asked questions

Still unsure? Open the chat and ask an account manager directly.

How much does an E-commerce Assistant cost?

E-commerce Assistant packages start at $260 a month for 20 hours at the Skilled VA level ($13.00 an hour). The price is the same in every state, and bigger packages lower the hourly rate.

How quickly can my assistant start?

Most clients are matched within 1 to 3 business days of payment. Add rush onboarding and we start within 24 hours.

Can I change or cancel my package?

Yes. Monthly packages renew month to month. Upgrade, downgrade or cancel any time before your next invoice. Prepaid terms are cheaper and can be upgraded at any time.

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