Running an online store means listing products, answering customers and marketing, but also a long list of daily back-office jobs. An e-commerce operations virtual assistant takes those over, so the store owner can focus on products and growth.
Amazon PPC
- Building Sponsored Products, Brands and Display campaigns
- Harvesting search terms and adding negative keywords every week
- Adjusting bids against your target ACoS
- Weekly reports on spend, sales and ACoS by campaign
You set the budget and goals; your assistant does the daily work.
Inventory and Logistics
An inventory logistics coordinator keeps stock in sync across Shopify, Amazon and your warehouse, flags low stock with reorder suggestions, tracks inbound shipments and FBA shipments and reconciles counts after each delivery.
Wholesale Orders and Shipping Labels
Wholesale customers need a different process. Your assistant enters wholesale orders, sends invoices, books freight or creates shipping labels in ShipStation or Shippo, sends tracking and follows up on payments.
For the Store Owner
For an e-commerce store owner working alone, one assistant often covers all of this plus product listings, customer emails and returns, which buys back two or three days a week.
Pricing
E-commerce Assistant packages start at $260 a month for 20 hours at the Skilled VA level. Larger stores choose 80 or 160 hours. See the pricing page or our guide to Shopify and Amazon assistants.