Marketplaces punish slow replies and suppressed listings. A virtual assistant watches your account each day, so a small problem does not turn into lost sales.
Virtual Assistant gives Amazon FBA and Walmart Marketplace sellers a dedicated virtual assistant from $200 a month. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
The problem a virtual assistant solves
Sellers have to deal with listings, stock, buyer messages, cases and account health, and the marketplaces hold you to strict response times. If you are busy sourcing and launching products, these tasks can slip until your metrics suffer.
What a normal week looks like with an assistant
Your assistant answers buyer messages within marketplace limits, checks account health, fixes suppressed listings, opens cases and updates prices and stock. They also coordinate with suppliers and 3PLs and send you a simple sales and inventory report.
The work to hand off first
- Listing creation and optimization
- Inventory and FBA shipment planning
- Buyer messages and returns
- Review and feedback monitoring
- Account health and case management
- Competitor and keyword research
Your assistant already knows or will learn your tools, including Seller Central, Walmart Seller Center, Helium 10, Jungle Scout, Excel. See more on our page for virtual assistants for amazon and walmart sellers.
Which assistant to hire
E-commerce Assistant
An e-commerce assistant works in Seller Central and Walmart Seller Center on listings, orders and account health.
Orders keep moving. Your assistant handles the daily order and customer work, so you can focus on products and growth.
- Upload products in bulk
- Work with suppliers and 3PLs
- Prepare documents for listing issues
- Answer buyers within marketplace time limits
E-commerce assistant packages start at $260 a month for 20 hours. Hire an e-commerce assistant for your business.
Customer Service Assistant
A customer service assistant handles buyer messages, returns and A-to-z issues under your rules.
You leave the support queue. Routine questions are handled for you, and only the unusual ones reach you, with a summary attached.
- Tag, prioritize and route tickets
- Point buyers to the right product or plan
- Answer calls using your business name and script
- Process returns and refunds under your rules
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your business.
Data Entry & Research Assistant
A data entry assistant handles bulk listing uploads, catalog cleanup and competitor research.
Research gets finished. Lists and market questions that have sat on your to-do list come back as clear, usable summaries.
- Update product catalogs and inventory records
- Remove duplicates and merge contact records
- Research competitors, pricing and markets
- Double-check entries against your rules
Data entry & research assistant packages start at $200 a month for 20 hours. Hire a data entry & research assistant for your business.
What it costs for amazon and walmart sellers
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- E-commerce Assistant: $260 for 20 hours, $494 for 40 hours or $936 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Data Entry & Research Assistant: $200 for 20 hours, $380 for 40 hours or $720 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $12.00 an hour and stay valid for 90 days.
Why hire your assistant from Virtual Assistant
Your assistant works remotely and keeps the business hours of your time zone. You get a person who learns your business, with a team behind them when something needs fixing.
- They know the platforms: Your assistant works in Shopify, Amazon, Etsy, Walmart, WooCommerce, eBay and ShipStation.
- Cover the hours you need: Add evening and weekend coverage or a US business phone number, or choose a full-time shift.
- Monthly or one-time: Order a one-time cleanup with a confirmed estimate, or keep someone on a monthly package.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your business