Lexington is famous for horses, basketball and a strong medical community. A virtual assistant helps local firms keep up with their busy seasons.
Virtual Assistant gives Lexington businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Lexington businesses hire a virtual assistant
The University of Kentucky, its healthcare system, horse farms and Toyota's plant in nearby Georgetown support the local economy. Keeneland race meets also bring waves of visitors and event work.
The roles Lexington businesses should hire first
Medical Virtual Assistant
Practices can hand off scheduling and verification.
Fewer gaps in the schedule. Reminders and quick rescheduling help keep appointments filled.
- Route clinical questions to your staff
- Handle new patient intake and forms
- Prepare prior authorization paperwork
- Answer patient billing questions
Assistants do not give medical advice. Clinical decisions stay with your staff. Medical virtual assistant packages start at $300 a month for 20 hours. Hire a medical virtual assistant for your Lexington business.
Customer Service Assistant
Hospitality and equine firms can answer visitors promptly.
You learn what customers want. Feedback is tagged and reported every week, so you can see the problems that keep coming back.
- Answer tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Reply to social media comments and direct messages
- Confirm appointments and send reminders
- Report weekly on ticket volume and common issues
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Lexington business.
Bookkeeping Assistant
Farms and local companies can keep their records in order.
You always know where you stand. Current books and a monthly report show your profit, your cash and what you are owed, without waiting for tax season.
- Reconcile bank and credit card accounts
- Follow up on collections
- Keep a sales tax tracking spreadsheet
- Prepare a monthly profit and loss report
Tax returns and tax advice stay with your CPA or enrolled agent. Bookkeeping assistant packages start at $320 a month for 20 hours. Hire a bookkeeping assistant for your Lexington business.
What it costs in Lexington
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Medical Virtual Assistant: $300 for 20 hours, $570 for 40 hours or $1,080 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Bookkeeping Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Lexington assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- Works in your EHR: Epic, athenahealth, eClinicalWorks, DrChrono, Tebra, SimplePractice, Dentrix and more.
- Clear handoffs: When a case needs you, it arrives with a summary, so you do not have to read the whole conversation.
- Works alongside your CPA: Your CPA or enrolled agent gets exactly what they need, with the books kept ready all year.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Lexington business
Towns and districts we serve around Lexington
Your assistant works remotely, so you get the same service in Lexington and nearby, including Nicholasville, Georgetown, Versailles, Chevy Chase, Hamburg and Winchester. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for Kentucky businesses
See virtual assistant services and prices in Lexington or our guide to hiring in Kentucky. Other Kentucky guides: Louisville.