Rochester, New York, gave us Kodak and Xerox, and its skilled firms keep on innovating. A virtual assistant takes care of the office work.
Virtual Assistant gives Rochester businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Rochester businesses hire a virtual assistant
Optics and photonics, the University of Rochester, healthcare and Wegmans all play major roles here. Small technical firms are good at what they do, and they often prefer to outsource the admin.
The roles Rochester businesses should hire first
Administrative Assistant
Technical firms can hand off orders and documents.
Small tasks stop piling up. Renewals, forms, follow-ups and filing get done on a schedule instead of waiting for a free afternoon that never comes.
- Draft replies in your voice for you to approve or send
- Take meeting notes and send out the action items
- Fill in online forms and keep track of account renewals
- Research and book travel, with options to choose from
Administrative assistant packages start at $240 a month for 20 hours. Hire an administrative assistant for your Rochester business.
Medical Virtual Assistant
Practices can hand off scheduling and insurance tasks.
Billing keeps moving. Eligibility checks, prior authorization paperwork and claim follow-up get done on time.
- Answer patient calls and portal messages
- Keep patient information complete
- Verify eligibility and benefits
- Follow up on unpaid and denied claims
Assistants do not give medical advice. Clinical decisions stay with your staff. Medical virtual assistant packages start at $300 a month for 20 hours. Hire a medical virtual assistant for your Rochester business.
Bookkeeping Assistant
Small firms can keep invoices current.
You always know where you stand. Current books and a monthly report show your profit, your cash and what you are owed, without waiting for tax season.
- Keep vendor records up to date
- Create and send invoices
- Gather payroll data for Gusto, ADP or QuickBooks Payroll
- Flag unusual transactions and missing paperwork
Tax returns and tax advice stay with your CPA or enrolled agent. Bookkeeping assistant packages start at $320 a month for 20 hours. Hire a bookkeeping assistant for your Rochester business.
What it costs in Rochester
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Administrative Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Medical Virtual Assistant: $300 for 20 hours, $570 for 40 hours or $1,080 for 80 hours a month
- Bookkeeping Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Rochester assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- You keep control of your accounts: Delegated email access and a password vault mean you never hand over your main password.
- Clear clinical boundaries: Assistants handle administrative work only, and clinical questions always go to your staff.
- Works alongside your CPA: Your CPA or enrolled agent gets exactly what they need, with the books kept ready all year.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Rochester business
Towns and districts we serve around Rochester
Your assistant works remotely, so you get the same service in Rochester and nearby, including Pittsford, Brighton, Henrietta, Greece, Webster, Fairport and the Park Avenue district. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for New York businesses
See virtual assistant services and prices in Rochester or our guide to hiring in New York. Other New York guides: Yonkers, New York City, Syracuse, Albany, Buffalo.