Looking for hire dedicated virtual receptionist California? A Customer Service Assistant from Virtual Assistant takes the work off your plate, and you can start this week. Your assistant works remotely on Pacific time, so they keep the same hours as your California team.
Tasks You Can Hand Off
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- Help desk tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Live chat and social media messages
- Inbound and outbound phone support
- Order status, returns, refunds and exchanges
- FAQ and help center articles
They already work in tools like Zendesk, Help Scout, Aircall and Gorgias. See the full Customer Service Assistant page for every task.
What You Get With Us
- A dedicated assistant who learns your business, not a different person each week
- A US account manager who checks quality and handles problems
- An NDA and an encrypted password vault on every package
- Unused hours that roll over to the next month, up to your package limit
- A trained backup assistant on Professional and Full-Time packages
- A different assistant at no extra cost if the fit is not right
Hiring a Customer Service Assistant in California
Los Angeles and Orange County lead demand for executive, entertainment and e-commerce support. The Bay Area and Silicon Valley hire executive assistants for founders, AI and automation specialists, and Jira-savvy operations help for tech teams. The Inland Empire and Central Valley, from Riverside and San Bernardino to Fresno, Modesto and Bakersfield, hire bookkeepers, receptionists and legal intake staff for growing local firms. Medical practices across the state ask for HIPAA training and a signed BAA, which our medical assistants provide.
Your assistant works Pacific time. See our California page for every role available locally. We also serve San Jose, San Francisco, Sacramento and Fresno.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in California as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
From Order to First Task
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: Hiring a Virtual Assistant in California, Texas, Florida, New York and Every Other State.