Looking for hire virtual receptionist Norfolk VA? A Customer Service Assistant from Virtual Assistant takes the work off your plate, and you can start this week. Your assistant works remotely on Eastern time, so they keep the same hours as your Norfolk, VA team.
Tasks You Can Hand Off
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- Customer feedback tagging and weekly reports
- Appointment confirmations and reminders
- Review responses on Google and Yelp
- Help desk tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Live chat and social media messages
They already work in tools like RingCentral, Zendesk, Help Scout and Aircall. See the full Customer Service Assistant page for every task.
What Every Package Includes
- A dedicated assistant who learns your business, not a different person each week
- A US account manager who checks quality and handles problems
- An NDA and an encrypted password vault on every package
- Unused hours that roll over to the next month, up to your package limit
- A trained backup assistant on Professional and Full-Time packages
- A different assistant at no extra cost if the fit is not right
Customer Service Assistant Support for Norfolk, VA Businesses
Hampton Roads businesses in Virginia Beach, Norfolk, Chesapeake, Newport News and Hampton hire receptionists and startup support, and Richmond firms hire dedicated admin help.
Your assistant works Eastern time. See our Norfolk page for every role available locally. We also serve Chesapeake, Newport News, Alexandria and Hampton.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in Norfolk, VA as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
From Order to First Task
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
Related Searches
- Hire virtual receptionist Hampton VA: Roles, Tasks and Pricing
- Hire legal virtual assistant Reston VA: How to Hire and What It Costs
- Virtual assistant for startup founder Virginia Beach VA: How It Works and What It Costs
- Virtual assistant packages Newport News VA: Monthly Packages and Hourly Rates
- Hire virtual assistant Chesapeake VA: Roles, Tasks and Pricing
- Dedicated virtual assistant Richmond VA: How to Hire and What It Costs
For the bigger picture, read our full guide: Hire a Virtual Assistant in Norfolk, VA.