Looking for South Carolina virtual receptionist? A Customer Service Assistant from Virtual Assistant takes the work off your plate, and you can start this week. Your assistant works remotely on Eastern time, so they keep the same hours as your South Carolina team.
Tasks You Can Hand Off
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- Help desk tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Live chat and social media messages
- Inbound and outbound phone support
- Order status, returns, refunds and exchanges
- FAQ and help center articles
They already work in tools like Zendesk, Help Scout, Aircall and Gorgias. See the full Customer Service Assistant page for every task.
Hiring a Customer Service Assistant in South Carolina
Charleston and Mount Pleasant businesses hire monthly retainer admin help and real estate assistants, Greenville online stores hire Shopify assistants, and Columbia, Spartanburg, Rock Hill and Anderson businesses hire bookkeepers and general admin.
Your assistant works Eastern time. See our South Carolina page for every role available locally. We also serve Spartanburg, Anderson, Charleston and Columbia.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in South Carolina as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
From Order to First Task
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: Virtual Receptionist Services: Answer Every Client Call Without Hiring In-House.