Charleston, West Virginia, is the state's center for government, healthcare and chemicals. A virtual assistant gives local firms a dependable extra hand.
Virtual Assistant gives Charleston businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Charleston businesses hire a virtual assistant
State agencies, hospitals, law firms and energy and chemical firms operate here. Many owners run small teams, and they spend too much time on scheduling, billing and customer follow-up.
The roles Charleston businesses should hire first
Administrative Assistant
Owners can hand off scheduling and billing follow-up.
Small tasks stop piling up. Renewals, forms, follow-ups and filing get done on a schedule instead of waiting for a free afternoon that never comes.
- Draft replies in your voice for you to approve or send
- Take meeting notes and send out the action items
- Fill in online forms and keep track of account renewals
- Research and book travel, with options to choose from
Administrative assistant packages start at $240 a month for 20 hours. Hire an administrative assistant for your Charleston business.
Medical Virtual Assistant
Practices can hand off scheduling and insurance checks.
Billing keeps moving. Eligibility checks, prior authorization paperwork and claim follow-up get done on time.
- Answer patient calls and portal messages
- Keep patient information complete
- Verify eligibility and benefits
- Follow up on unpaid and denied claims
Assistants do not give medical advice. Clinical decisions stay with your staff. Medical virtual assistant packages start at $300 a month for 20 hours. Hire a medical virtual assistant for your Charleston business.
Legal Assistant
Law firms can hand off intake and calendars.
More time for billable work. Intake, scheduling and document admin come off your desk, which frees your hours for clients and casework.
- Schedule consultations
- Calendar court dates and deadlines
- Request and organize records
- Support billing and time entry
Assistants are not attorneys and do not give legal advice. Legal assistant packages start at $320 a month for 20 hours. Hire a legal assistant for your Charleston business.
What it costs in Charleston
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Administrative Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Medical Virtual Assistant: $300 for 20 hours, $570 for 40 hours or $1,080 for 80 hours a month
- Legal Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Charleston assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- You keep control of your accounts: Delegated email access and a password vault mean you never hand over your main password.
- Clear clinical boundaries: Assistants handle administrative work only, and clinical questions always go to your staff.
- Confidentiality is built in: Every assistant signs an NDA, uses their own login and follows your firm's confidentiality policies.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Charleston business
Towns and districts we serve around Charleston
Your assistant works remotely, so you get the same service in Charleston and nearby, including South Charleston, Dunbar, Nitro, Kanawha City, Teays Valley and Cross Lanes. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for West Virginia businesses
See virtual assistant services and prices in Charleston or our guide to hiring in West Virginia.