An online community grows only as fast as someone looks after it. New members need a welcome, questions need answers and spam needs deleting before it spreads. A community moderator virtual assistant does that every day, in your voice.
Discord Server Moderation
- Setting up roles, channels, verification and moderation bots such as MEE6 or Carl-bot
- Welcoming new members and pointing them to the right channels
- Answering common questions from your FAQ
- Removing spam, scam links and impersonators, and enforcing your rules consistently
- Running events, polls and giveaways, and posting announcements
Slack Communities
Paid communities, customer groups and professional networks use Slack. Your assistant onboards members, keeps channels on topic, starts weekly discussion threads, highlights great posts and sends a monthly digest. They also moderate internal Slack workspaces for remote teams.
Web3 and Crypto Communities
Web3 and crypto projects attract scammers. Moderators who know these communities:
- Ban fake admin accounts and phishing links quickly
- Remind members that the team never sends direct messages first
- Answer questions only from official documentation and announcements
- Keep AMA, mint and launch days organized
- Log recurring questions so your team can update the docs
They never give investment advice or comment on token prices.
Reporting
Every week you get a short report: member growth, most active channels, top questions, issues handled and suggestions to improve engagement.
Pricing
Community moderation runs on a Social Media Assistant package, from $280 a month for 20 hours at the Skilled VA level. Add evening and weekend coverage for 15% more. See the pricing page.