Pomona has college students, antique shops and small manufacturers. A virtual assistant lets its owners spend more time on their customers.
Virtual Assistant gives Pomona businesses a dedicated virtual assistant from $240 a month, working Pacific time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Pomona businesses hire a virtual assistant
Cal Poly Pomona, the Fairplex and light industry shape the city, with a large Spanish-speaking community. Family-run shops and offices often have an owner who also handles the phones and the books.
The roles Pomona businesses should hire first
Customer Service Assistant
Family businesses can serve customers in English and Spanish.
You leave the support queue. Routine questions are handled for you, and only the unusual ones reach you, with a summary attached.
- Write replies in your tone, using your policies
- Respond to reviews on Google and Yelp
- Log every call and its outcome
- Look up order status and arrange exchanges
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Pomona business.
Administrative Assistant
Small offices can hand off inbox and paperwork.
Nothing depends on your memory. Every recurring job goes on a written checklist, so it still gets done in your busiest weeks.
- Unsubscribe from clutter and set up filters and folders
- Chase each action item until it is finished
- Format documents, slides and spreadsheets in Google Docs or Microsoft Office
- Prepare purchase orders and follow up with vendors
Administrative assistant packages start at $240 a month for 20 hours. Hire an administrative assistant for your Pomona business.
Bookkeeping Assistant
Small manufacturers can keep their books clean.
You always know where you stand. Current books and a monthly report show your profit, your cash and what you are owed, without waiting for tax season.
- Keep vendor records up to date
- Create and send invoices
- Gather payroll data for Gusto, ADP or QuickBooks Payroll
- Flag unusual transactions and missing paperwork
Tax returns and tax advice stay with your CPA or enrolled agent. Bookkeeping assistant packages start at $320 a month for 20 hours. Hire a bookkeeping assistant for your Pomona business.
What it costs in Pomona
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Administrative Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Bookkeeping Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days. A bilingual English and Spanish assistant is available as an add-on on the order form.
Why hire your Pomona assistant from Virtual Assistant
Your assistant works remotely and keeps Pacific time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- Cover the hours you need: Add evening and weekend coverage or a US business phone number, or choose a full-time shift.
- Easy to start small: Begin with the inbox and calendar on 20 hours a month, then add more as you see what can come off your plate.
- Works alongside your CPA: Your CPA or enrolled agent gets exactly what they need, with the books kept ready all year.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Pomona business
Towns and districts we serve around Pomona
Your assistant works remotely, so you get the same service in Pomona and nearby, including Claremont, La Verne, Diamond Bar, Phillips Ranch, Chino and the Arts Colony. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for California businesses
See virtual assistant services and prices in Pomona or our guide to hiring in California. Other California guides: Santa Clarita, Elk Grove, Oakland, Fremont, Bakersfield, Fresno.