Wilmington is the home address of a huge number of corporations. A virtual assistant helps the firms that serve them keep filings and records straight.
Virtual Assistant gives Wilmington businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Wilmington businesses hire a virtual assistant
Corporate law firms, registered agents, credit card banks and Chancery Court all make the city unusually document-heavy. Accuracy and speed matter, and small firms can get overwhelmed in busy periods.
The roles Wilmington businesses should hire first
Legal Assistant
Law firms can hand off records, document work and calendaring.
More time for billable work. Intake, scheduling and document admin come off your desk, which frees your hours for clients and casework.
- Answer intake calls
- Update Clio, MyCase, PracticePanther or Smokeball
- Prepare e-filing support
- Follow up on unpaid invoices
Assistants are not attorneys and do not give legal advice. Legal assistant packages start at $320 a month for 20 hours. Hire a legal assistant for your Wilmington business.
Administrative Assistant
Registered agents can hand off client communication and filing support.
Small tasks stop piling up. Renewals, forms, follow-ups and filing get done on a schedule instead of waiting for a free afternoon that never comes.
- Draft replies in your voice for you to approve or send
- Take meeting notes and send out the action items
- Fill in online forms and keep track of account renewals
- Research and book travel, with options to choose from
Administrative assistant packages start at $240 a month for 20 hours. Hire an administrative assistant for your Wilmington business.
Customer Service Assistant
Service firms can answer clients promptly.
You learn what customers want. Feedback is tagged and reported every week, so you can see the problems that keep coming back.
- Tag, prioritize and route tickets
- Point buyers to the right product or plan
- Answer calls using your business name and script
- Process returns and refunds under your rules
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Wilmington business.
What it costs in Wilmington
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Legal Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
- Administrative Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Wilmington assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- Confidentiality is built in: Every assistant signs an NDA, uses their own login and follows your firm's confidentiality policies.
- You keep control of your accounts: Delegated email access and a password vault mean you never hand over your main password.
- Clear handoffs: When a case needs you, it arrives with a summary, so you do not have to read the whole conversation.
- A dedicated assistant: You work with one person who learns your business, not whoever is free in a shared pool.
- Start in 1 to 3 business days: Most clients are matched within 1 to 3 business days of payment, or within 24 hours with rush onboarding.
- NDA and secure access: Every assistant signs an NDA, and logins go through a secure vault, never by email.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Wilmington business
Towns and districts we serve around Wilmington
Your assistant works remotely, so you get the same service in Wilmington and nearby, including Newark, New Castle, Hockessin, Greenville, Pike Creek and the Riverfront. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for Delaware businesses
See virtual assistant services and prices in Wilmington or our guide to hiring in Delaware.