Salt Lake City's startups and outdoor brands grow quickly on small budgets. A virtual assistant is a smart addition to that kind of team.
Virtual Assistant gives Salt Lake City businesses a dedicated virtual assistant from $240 a month, working Mountain time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Salt Lake City businesses hire a virtual assistant
Finance, software, healthcare, outdoor retail and ski tourism all do well here. Many companies sell nationally from Utah, and they need customer service and operations to keep up with growth.
The roles Salt Lake City businesses should hire first
Customer Service Assistant
Software and consumer brands can hand off support tickets.
You leave the support queue. Routine questions are handled for you, and only the unusual ones reach you, with a summary attached.
- Answer tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Reply to social media comments and direct messages
- Confirm appointments and send reminders
- Report weekly on ticket volume and common issues
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Salt Lake City business.
Executive Assistant
Founders can hand off calendars and inbox.
Commitments do not slip. Your assistant tracks what you and your team promised, and follows up so you do not have to.
- Protect focus time and resolve double bookings
- Take notes and circulate decisions and next steps
- Handle confidential messages with discretion
- Build complete travel itineraries, including visa requirements
Executive assistant packages start at $320 a month for 20 hours. Hire an executive assistant for your Salt Lake City business.
E-commerce Assistant
Outdoor brands can hand off listings and orders.
Orders keep moving. Your assistant handles the daily order and customer work, so you can focus on products and growth.
- Update prices, photos and variants
- Flag low stock before you run out
- Manage Amazon Seller Central and Walmart Seller Center
- Handle returns and refunds under your rules
E-commerce assistant packages start at $260 a month for 20 hours. Hire an e-commerce assistant for your Salt Lake City business.
What it costs in Salt Lake City
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Executive Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
- E-commerce Assistant: $260 for 20 hours, $494 for 40 hours or $936 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Salt Lake City assistant from Virtual Assistant
Your assistant works remotely and keeps Mountain time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- Cover the hours you need: Add evening and weekend coverage or a US business phone number, or choose a full-time shift.
- They work your hours: Your assistant works in your time zone, and evening coverage is available as an add-on.
- They know the platforms: Your assistant works in Shopify, Amazon, Etsy, Walmart, WooCommerce, eBay and ShipStation.
- NDA and secure access: Every assistant signs an NDA, and logins go through a secure vault, never by email.
- A dedicated assistant: You work with one person who learns your business, not whoever is free in a shared pool.
- Start in 1 to 3 business days: Most clients are matched within 1 to 3 business days of payment, or within 24 hours with rush onboarding.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Salt Lake City business
Towns and districts we serve around Salt Lake City
Your assistant works remotely, so you get the same service in Salt Lake City and nearby, including Sugar House, Downtown Salt Lake, Holladay, Murray, Millcreek and Draper. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for Utah businesses
See virtual assistant services and prices in Salt Lake City or our guide to hiring in Utah. Other Utah guides: Provo, St George, West Valley City.