Every Virtual Assistant package comes in three experience levels. The biggest choice is whether your assistant needs to live in the United States. Here is how to decide.
Cost
A Skilled VA is the most affordable option and handles most admin, support and marketing work well. A US-Based Specialist costs roughly twice as much per hour. The difference reflects US wages and taxes, not just skill: many Senior Specialists outside the US are just as experienced.
When a US-Based Specialist Is Worth It
- Phone-heavy roles where callers expect a local accent and knowledge of US culture, such as sales calls and high-end client service
- Compliance-sensitive work where your contracts, clients or regulators require data to be handled by people in the United States
- Local knowledge: state-specific paperwork, US vendors and local business customs
- Executive support for leaders who want an assistant who can occasionally run errands in person
When a Skilled VA or Senior Specialist Is the Smarter Buy
- Inbox, calendar and document work
- Data entry, research and CRM cleanup
- Social media, design and content
- E-commerce store operations
- Bookkeeping in QuickBooks or Xero under your CPA's supervision
For these tasks, the extra hours you get for the same budget usually matter more than location.
What Is the Same at Every Level
Every assistant works your business hours, communicates in fluent English, signs an NDA, uses a secure password vault and is backed by a US account manager. Hours roll over, and you can ask for a different assistant at any time.
Try It
Open the order form and switch between levels: the price updates instantly. Not sure? Start with a pay-as-you-go block of 10 hours and decide after the first week.