Hire a VA

Tech support virtual assistant Tier 1: What You Get and What It Costs

Website & Tech Assistant: what they do, how hiring works and prices from $360 a month.

By the Virtual Assistant team · · 2 min read

If you searched for tech support virtual assistant Tier 1, you want reliable help without a long hiring process. This page explains what our Website & Tech Assistant does, how hiring works and exactly what it costs. They work your US business hours in your time zone, on a month-to-month package.

What Your Website & Tech Assistant Handles

Best for businesses that need a technical hand without a full-time developer. Typical work includes:

  • Website backups and uptime checks
  • Landing pages and form setup
  • Basic IT help desk support
  • WordPress, Shopify, Wix and Squarespace updates
  • Plugin, theme and security updates

They already work in tools like Microsoft 365 admin, WordPress, Make and Cloudflare. See the full Website & Tech Assistant page for every task.

Website & Tech Assistant Prices

Our current monthly prices for a Website & Tech Assistant at the Skilled VA level. They are the same in every state.

  • Starter, 20 hours a month: $360 ($18.00 an hour)
  • Growth, 40 hours a month: $684 ($17.10 an hour)
  • Professional, 80 hours a month: $1,296 ($16.20 an hour)
  • Full-Time Dedicated, 160 hours a month: $2,448 ($15.30 an hour)

A Senior Specialist starts at $486 a month and a US-Based Specialist at $684. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.

How to Get Started

  • Build your package: pick the role, hours and experience level and see the price
  • Pay the itemized invoice by card or crypto
  • Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
  • Share access through the vault and give your first tasks

For the bigger picture, read our full guide: How to Outsource Customer Support: Tickets, Live Chat and Weekend Coverage.

Frequently asked questions

Still unsure? Open the chat and ask an account manager directly.

How much does a Website & Tech Assistant cost?

Website & Tech Assistant packages start at $360 a month for 20 hours at the Skilled VA level ($18.00 an hour). The price is the same in every state, and bigger packages lower the hourly rate.

How quickly can my assistant start?

Most clients are matched within 1 to 3 business days of payment. Add rush onboarding and we start within 24 hours.

Can I change or cancel my package?

Yes. Monthly packages renew month to month. Upgrade, downgrade or cancel any time before your next invoice. Prepaid terms are cheaper and can be upgraded at any time.

Related guides

Start with 20 hours and grow from there.

Hire a VA