Virtual assistant for e-commerce order management is one of the most common requests we get from business owners. Here is what the work involves, the role that handles it and our real prices. They work your US business hours in your time zone, on a month-to-month package.
What a E-commerce Assistant Does
Best for online sellers and direct-to-consumer brands. Typical work includes:
- Product listings with SEO titles and descriptions
- Order processing and fulfillment updates
- Inventory and pricing updates
- Amazon Seller Central and Walmart Marketplace management
- Customer messages, returns and refunds
They already work in tools like Shopify, Walmart Seller Center, ShipStation and Amazon Seller Central. See the full E-commerce Assistant page for every task.
How a Virtual Assistant Handles It
Getting a virtual assistant for e-commerce order management usually takes about a week to settle in:
- Day one: you show the task once on a short call or a Loom video
- Your assistant writes the steps into a checklist and you approve it
- First week: they do the work and you review it
- After that: they handle it on their own and report on what they did
If the task needs logins, you share them through the encrypted vault in your account, never by email, and you can remove access at any time.
E-commerce Assistant Prices
Our current monthly prices for an E-commerce Assistant at the Skilled VA level. They are the same in every state.
- Starter, 20 hours a month: $260 ($13.00 an hour)
- Growth, 40 hours a month: $494 ($12.35 an hour)
- Professional, 80 hours a month: $936 ($11.70 an hour)
- Full-Time Dedicated, 160 hours a month: $1,768 ($11.05 an hour)
A Senior Specialist starts at $351 a month and a US-Based Specialist at $494. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
How to Hire in Four Steps
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: E-Commerce Virtual Assistants for Shopify, Amazon, Etsy and Walmart Sellers.