Looking for Cincinnati virtual receptionist? A Customer Service Assistant from Virtual Assistant takes the work off your plate, and you can start this week. Your assistant works remotely on Eastern time, so they keep the same hours as your Cincinnati, OH team.
Tasks You Can Hand Off
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- Order status, returns, refunds and exchanges
- FAQ and help center articles
- Customer feedback tagging and weekly reports
- Appointment confirmations and reminders
- Review responses on Google and Yelp
They already work in tools like Help Scout, Aircall, Gorgias and Intercom. See the full Customer Service Assistant page for every task.
Customer Service Assistant Support for Cincinnati, OH Businesses
Cleveland businesses hire compliance logging, event planning and general admin help, and Cincinnati companies hire SOP documentation and monthly retainer s
Your assistant works Eastern time. See our Cincinnati page for every role available locally. We also serve Akron, Dayton, Columbus and Cleveland.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in Cincinnati, OH as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
From Order to First Task
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: Virtual Receptionist Services: Answer Every Client Call Without Hiring In-House.