Hire virtual receptionist Akron OH is one of the most common requests we get from business owners. Here is what the work involves, the role that handles it and our real prices. For Akron, OH businesses, that means someone who works your Eastern time business hours, without adding a desk or payroll.
What a Customer Service Assistant Does
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- Customer feedback tagging and weekly reports
- Appointment confirmations and reminders
- Review responses on Google and Yelp
- Help desk tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Live chat and social media messages
They already work in tools like RingCentral, Zendesk, Help Scout and Aircall. See the full Customer Service Assistant page for every task.
What Every Package Includes
- A dedicated assistant who learns your business, not a different person each week
- A US account manager who checks quality and handles problems
- An NDA and an encrypted password vault on every package
- Unused hours that roll over to the next month, up to your package limit
- A trained backup assistant on Professional and Full-Time packages
- A different assistant at no extra cost if the fit is not right
Customer Service Assistant Support for Akron, OH Businesses
Toledo, Akron and Dayton businesses hire receptionists and admin.
Your assistant works Eastern time. See our Akron page for every role available locally. We also serve Columbus, Cleveland, Cincinnati and Toledo.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in Akron, OH as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
How to Hire in Four Steps
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
Related Searches
- Cincinnati virtual receptionist: What You Get and What It Costs
- Standard Operating Procedure SOP documentation VA Cincinnati OH: What You Get and What It Costs
- Ohio virtual assistant for dental practice appointment reminders: How a Virtual Assistant Handles It
- On-demand virtual assistant Ohio: Hourly Help With No Monthly Commitment
- Virtual assistant monthly retainer Cincinnati OH: Monthly Packages and Hourly Rates
- On-demand virtual assistant Cleveland OH: Pay-as-You-Go Hours and One-Time Projects
For the bigger picture, read our full guide: Hire a Virtual Assistant in Akron, OH.