HIPAA compliant virtual assistant service: What You Get, How It Works and Prices

Medical Virtual Assistant: what they do, how hiring works and prices from $300 a month.

If you searched for HIPAA compliant virtual assistant service, you want reliable help without a long hiring process. This page explains what our Medical Virtual Assistant does, how hiring works and exactly what it costs. They work your US business hours in your time zone, on a month-to-month package.

What Your Medical Virtual Assistant Handles

Best for private practices, clinics, dental offices, therapists and med spas. Typical work includes:

  • Prescription refill request routing
  • Patient calls and portal messages
  • EHR data entry
  • Patient scheduling, reminders and rescheduling
  • Insurance eligibility and benefits verification

They already work in tools like SimplePractice, Epic, DrChrono and Dentrix. See the full Medical Virtual Assistant page for every task.

What Every Package Includes

  • A dedicated assistant who learns your business, not a different person each week
  • A US account manager who checks quality and handles problems
  • An NDA and an encrypted password vault on every package
  • Unused hours that roll over to the next month, up to your package limit
  • A trained backup assistant on Professional and Full-Time packages
  • A different assistant at no extra cost if the fit is not right

Medical Virtual Assistant Prices

Our current monthly prices for a Medical Virtual Assistant at the Skilled VA level. They are the same in every state.

  • Starter, 20 hours a month: $300 ($15.00 an hour)
  • Growth, 40 hours a month: $570 ($14.25 an hour)
  • Professional, 80 hours a month: $1,080 ($13.50 an hour)
  • Full-Time Dedicated, 160 hours a month: $2,040 ($12.75 an hour)

A Senior Specialist starts at $405 a month and a US-Based Specialist at $570. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.

How to Get Started

  • Build your package: pick the role, hours and experience level and see the price
  • Pay the itemized invoice by card or crypto
  • Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
  • Share access through the vault and give your first tasks

For the bigger picture, read our full guide: Hiring a HIPAA-Trained Medical Virtual Assistant for Your Practice.

Frequently asked questions

Still unsure? Open the chat and ask an account manager directly.

How much does a Medical Virtual Assistant cost?

Medical Virtual Assistant packages start at $300 a month for 20 hours at the Skilled VA level ($15.00 an hour). The price is the same in every state, and bigger packages lower the hourly rate.

How quickly can my assistant start?

Most clients are matched within 1 to 3 business days of payment. Add rush onboarding and we start within 24 hours.

Can I change or cancel my package?

Yes. Monthly packages renew month to month. Upgrade, downgrade or cancel any time before your next invoice. Prepaid terms are cheaper and can be upgraded at any time.

Related guides

Start with 20 hours and grow from there.

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