Every hour an attorney spends on intake and scheduling is an hour not billed. A legal virtual assistant takes on that work, under strict confidentiality.
Virtual Assistant gives law firms, solo attorneys and legal departments a dedicated virtual assistant from $240 a month. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
The problem a virtual assistant solves
Small firms lose potential clients when calls go unanswered during court. Meanwhile deadlines need calendaring, documents need formatting and clients keep asking for updates, and those tasks often land on the attorney by default.
What a normal week looks like with an assistant
Your assistant takes intake calls, completes conflict-check forms and books consultations. They calendar deadlines for your review, format documents, organize files in Clio or MyCase, and keep clients updated, so you start the week with fewer loose ends.
The work to hand off first
- Client intake calls and conflict-check forms
- Calendaring court dates and deadlines
- Drafting routine letters and formatting pleadings
- Document collection and organization for cases
- Client status updates and appointment reminders
- Time entry clean-up and invoice follow-up
Your assistant already knows or will learn your tools, including Clio, MyCase, PracticePanther, Smokeball, DocuSign. See more on our page for virtual assistants for law firms and attorneys.
Which assistant to hire
Legal Assistant
A legal assistant handles intake, calendaring, document formatting and case management updates under your supervision.
More time for billable work. Intake, scheduling and document admin come off your desk, which frees your hours for clients and casework.
- Schedule consultations
- Calendar court dates and deadlines
- Request and organize records
- Support billing and time entry
Assistants are not attorneys and do not give legal advice. Legal assistant packages start at $320 a month for 20 hours. Hire a legal assistant for your business.
Customer Service Assistant
A customer service assistant answers calls and web inquiries during court time, so new clients reach a person.
You leave the support queue. Routine questions are handled for you, and only the unusual ones reach you, with a summary attached.
- Answer tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Reply to social media comments and direct messages
- Confirm appointments and send reminders
- Report weekly on ticket volume and common issues
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your business.
Bookkeeping Assistant
A bookkeeping assistant supports billing, time entry and invoice follow-up.
Tax time gets simpler. Your CPA receives organized, reconciled records instead of a box of receipts and last-minute questions.
- Reconcile bank and credit card accounts
- Follow up on collections
- Keep a sales tax tracking spreadsheet
- Prepare a monthly profit and loss report
Tax returns and tax advice stay with your CPA or enrolled agent. Bookkeeping assistant packages start at $320 a month for 20 hours. Hire a bookkeeping assistant for your business.
What stays with you
Assistants are not attorneys and do not give legal advice. You supervise their work and remain responsible for it, including final review of deadlines.
What it costs for law firms and attorneys
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Legal Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Bookkeeping Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your assistant from Virtual Assistant
Your assistant works remotely and keeps the business hours of your time zone. You get a person who learns your business, with a team behind them when something needs fixing.
- Confidentiality is built in: Every assistant signs an NDA, uses their own login and follows your firm's confidentiality policies.
- Cover the hours you need: Add evening and weekend coverage or a US business phone number, or choose a full-time shift.
- You approve the money: Your assistant prepares bills and payroll for you, and you keep control of what gets paid.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your business