Asheville has independent shops, breweries and a strong sense of place. A virtual assistant helps you stay independent and spend less time on admin.
Virtual Assistant gives Asheville businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Asheville businesses hire a virtual assistant
Tourism, craft beverages, healthcare and outdoor recreation are key, and small makers sell well beyond the mountains. Many owners run small teams and handle their marketing and orders themselves.
The roles Asheville businesses should hire first
E-commerce Assistant
Makers and breweries can handle online orders and listings.
Listings do more selling. Accurate titles, descriptions, prices and stock levels help buyers find products and trust them.
- Upload products in bulk
- Work with suppliers and 3PLs
- Prepare documents for listing issues
- Answer buyers within marketplace time limits
E-commerce assistant packages start at $260 a month for 20 hours. Hire an e-commerce assistant for your Asheville business.
Social Media Assistant
Shops and restaurants can post regularly.
Followers get answers. Comments and messages get replies, which keeps conversations and potential customers from going cold.
- Collect ideas and photos from you with little effort
- Repurpose one idea across several platforms
- Schedule posts on Instagram, Facebook, LinkedIn, TikTok and X
- Moderate your community and Facebook groups
Paid ads are handled by the Digital Marketing Assistant. Social media assistant packages start at $280 a month for 20 hours. Hire a social media assistant for your Asheville business.
Customer Service Assistant
Inns and rentals can answer guests quickly.
Customers stop waiting. Tickets, chats and calls get answered during your hours, which keeps small questions from turning into complaints.
- Summarize and pass on anything unusual
- Answer live chat during your coverage hours
- Make outbound follow-up calls
- Write FAQ and help center articles
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Asheville business.
What it costs in Asheville
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- E-commerce Assistant: $260 for 20 hours, $494 for 40 hours or $936 for 80 hours a month
- Social Media Assistant: $280 for 20 hours, $532 for 40 hours or $1,008 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Asheville assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- Handles busy periods: Use pay-as-you-go hours or a one-time bulk upload project when you need extra help.
- Design and scheduling together: One person handles the plan, the graphics, the posting and the replies, so you only give one set of instructions.
- Your voice, your policies: Your assistant works from your scripts and rules, so customers hear your business and not an outside call center.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Asheville business
Towns and districts we serve around Asheville
Your assistant works remotely, so you get the same service in Asheville and nearby, including West Asheville, Biltmore Village, Weaverville, Black Mountain, Hendersonville and the River Arts District. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for North Carolina businesses
See virtual assistant services and prices in Asheville or our guide to hiring in North Carolina. Other North Carolina guides: Concord, Greensboro, Wilmington, High Point, Durham, Raleigh.