Hire virtual receptionist Detroit MI is one of the most common requests we get from business owners. Here is what the work involves, the role that handles it and our real prices. For Detroit, MI businesses, that means someone who works your Eastern time business hours, without adding a desk or payroll.
What a Customer Service Assistant Does
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- FAQ and help center articles
- Customer feedback tagging and weekly reports
- Appointment confirmations and reminders
- Review responses on Google and Yelp
- Help desk tickets in Zendesk, Gorgias, Freshdesk or Help Scout
They already work in tools like Intercom, Shopify, Freshdesk and RingCentral. See the full Customer Service Assistant page for every task.
What Changes the Price
- Hours: bigger packages lower the hourly rate by up to 15%
- Experience level: Senior Specialists cost 35% more and US-Based Specialists 90% more than a Skilled VA
- Prepaying: 3, 6 or 12 months prepaid saves 5% to 12%
- Add-ons: evening and weekend coverage +15%, a bilingual English and Spanish assistant +10%, a dedicated US business number $25 a month
- One-time extras: rush onboarding $49, process documentation $99
There is no setup fee and no long-term contract. Packages renew month to month.
Hiring a Customer Service Assistant in Detroit, MI
Detroit's automotive suppliers and service firms hire admin, receptionist, Zapier and payroll timesheet audit support, and Michigan manufacturers
Your assistant works Eastern time. See our Detroit page for every role available locally. We also serve Grand Rapids, Ann Arbor, Warren and Sterling Heights.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in Detroit, MI as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
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For the bigger picture, read our full guide: Hire a Virtual Assistant in Detroit, MI.