Hire virtual receptionist Tampa FL is one of the most common requests we get from business owners. Here is what the work involves, the role that handles it and our real prices. For Tampa, FL businesses, that means someone who works your Eastern time business hours, without adding a desk or payroll.
What a Customer Service Assistant Does
Best for e-commerce stores, SaaS companies and service businesses. Typical work includes:
- Help desk tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Live chat and social media messages
- Inbound and outbound phone support
- Order status, returns, refunds and exchanges
- FAQ and help center articles
They already work in tools like Zendesk, Help Scout, Aircall and Gorgias. See the full Customer Service Assistant page for every task.
What You Get With Us
- A dedicated assistant who learns your business, not a different person each week
- A US account manager who checks quality and handles problems
- An NDA and an encrypted password vault on every package
- Unused hours that roll over to the next month, up to your package limit
- A trained backup assistant on Professional and Full-Time packages
- A different assistant at no extra cost if the fit is not right
Hiring a Customer Service Assistant in Tampa, FL
Orlando's tourism and hospitality businesses hire customer service and operations help, and Tampa Bay, Clearwater and St Petersburg hire receptionists and nonprofit admin s
Your assistant works Eastern time. See our Tampa page for every role available locally. We also serve Pembroke Pines, Hollywood, Miramar and Gainesville.
Customer Service Assistant Prices
Our current monthly prices for a Customer Service Assistant at the Skilled VA level. They are the same in Tampa, FL as in every other city.
- Starter, 20 hours a month: $240 ($12.00 an hour)
- Growth, 40 hours a month: $456 ($11.40 an hour)
- Professional, 80 hours a month: $864 ($10.80 an hour)
- Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)
A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
How to Hire in Four Steps
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: Hire a Virtual Assistant in Tampa, FL.