How do agency replacement guarantees work for virtual assistants?

If your assistant is not the right fit, tell your account manager and we match you with a different assistant at no extra cost.

If your assistant is not the right fit, tell your account manager and we match you with a different assistant at no extra cost. Your checklists and notes carry over, so the new assistant starts faster.

Below is what an Administrative Assistant does, what it costs and how to hire one this week.

Tasks You Can Hand Off

Best for small business owners, consultants and teams buried in admin work. Typical work includes:

  • Document formatting, Google Docs and Microsoft Office work
  • Travel research and booking
  • Vendor follow-ups, purchase orders and invoice chasing
  • File organization in Google Drive, Dropbox or SharePoint
  • Meeting notes and action-item follow-up

They already work in tools like Slack, Asana, Google Workspace and Zoom. See the full Administrative Assistant page for every task.

Administrative Assistant Prices

Our current monthly prices for an Administrative Assistant at the Skilled VA level. They are the same in every state.

  • Starter, 20 hours a month: $240 ($12.00 an hour)
  • Growth, 40 hours a month: $456 ($11.40 an hour)
  • Professional, 80 hours a month: $864 ($10.80 an hour)
  • Full-Time Dedicated, 160 hours a month: $1,632 ($10.20 an hour)

A Senior Specialist starts at $324 a month and a US-Based Specialist at $456. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.

From Order to First Task

  • Build your package: pick the role, hours and experience level and see the price
  • Pay the itemized invoice by card or crypto
  • Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
  • Share access through the vault and give your first tasks

For the bigger picture, read our full guide: Is It Safe to Give a Virtual Assistant Access? Passwords, NDAs, Contracts and HIPAA.

Frequently asked questions

Still unsure? Open the chat and ask an account manager directly.

How do agency replacement guarantees work for virtual assistants?

If your assistant is not the right fit, tell your account manager and we match you with a different assistant at no extra cost. Your checklists and notes carry over, so the new assistant starts faster.

How much does an Administrative Assistant cost?

Administrative Assistant packages start at $240 a month for 20 hours at the Skilled VA level ($12.00 an hour). The price is the same in every state, and bigger packages lower the hourly rate.

How quickly can my assistant start?

Most clients are matched within 1 to 3 business days of payment. Add rush onboarding and we start within 24 hours.

Related guides

Hire your assistant this week.

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