Knoxville combines UT football with serious science and energy work. A virtual assistant helps its firms keep up, on Eastern time.
Virtual Assistant gives Knoxville businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Knoxville businesses hire a virtual assistant
The University of Tennessee, Oak Ridge National Laboratory nearby and the Tennessee Valley Authority anchor the economy. Contractors and professional firms need careful paperwork, and hospitality firms get game-day rushes.
The roles Knoxville businesses should hire first
Administrative Assistant
Contractors can hand off unclassified paperwork and scheduling.
Small tasks stop piling up. Renewals, forms, follow-ups and filing get done on a schedule instead of waiting for a free afternoon that never comes.
- Draft replies in your voice for you to approve or send
- Take meeting notes and send out the action items
- Fill in online forms and keep track of account renewals
- Research and book travel, with options to choose from
Administrative assistant packages start at $240 a month for 20 hours. Hire an administrative assistant for your Knoxville business.
Customer Service Assistant
Hospitality firms can handle game-day and Smoky Mountain visitors.
You learn what customers want. Feedback is tagged and reported every week, so you can see the problems that keep coming back.
- Tag, prioritize and route tickets
- Point buyers to the right product or plan
- Answer calls using your business name and script
- Process returns and refunds under your rules
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Knoxville business.
Medical Virtual Assistant
Practices can hand off scheduling and insurance checks.
Your front desk can breathe. Calls, scheduling and forms move off your in-office staff, so they can focus on the patients in front of them.
- Route clinical questions to your staff
- Handle new patient intake and forms
- Prepare prior authorization paperwork
- Answer patient billing questions
Assistants do not give medical advice. Clinical decisions stay with your staff. Medical virtual assistant packages start at $300 a month for 20 hours. Hire a medical virtual assistant for your Knoxville business.
What it costs in Knoxville
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Administrative Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Medical Virtual Assistant: $300 for 20 hours, $570 for 40 hours or $1,080 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Knoxville assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- You keep control of your accounts: Delegated email access and a password vault mean you never hand over your main password.
- Clear handoffs: When a case needs you, it arrives with a summary, so you do not have to read the whole conversation.
- HIPAA-trained, with a BAA: Assistants complete HIPAA training, and we sign a Business Associate Agreement before they access protected health information.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Knoxville business
Towns and districts we serve around Knoxville
Your assistant works remotely, so you get the same service in Knoxville and nearby, including Farragut, Maryville, Oak Ridge, Powell, the Old City and Alcoa. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for Tennessee businesses
See virtual assistant services and prices in Knoxville or our guide to hiring in Tennessee. Other Tennessee guides: Nashville, Franklin, Memphis, Chattanooga, Clarksville.