Lakeland sits between Tampa and Orlando, with freight, healthcare and steady growth. A virtual assistant helps local firms keep up.
Virtual Assistant gives Lakeland businesses a dedicated virtual assistant from $240 a month, working Eastern time. You choose the role and the hours, and a US account manager matches you within 1 to 3 business days.
Why Lakeland businesses hire a virtual assistant
Publix is headquartered here, and large distribution centers, trucking firms and health systems anchor the economy. New residents keep agents and contractors busy, and small firms often have one person handling the whole office.
The roles Lakeland businesses should hire first
Administrative Assistant
Logistics firms can hand off documents and carrier follow-up.
Nothing depends on your memory. Every recurring job goes on a written checklist, so it still gets done in your busiest weeks.
- Follow up with people who have not replied
- Book meetings, send invites and handle reschedules
- Organize Google Drive, Dropbox or SharePoint with clear folders and names
- Chase unpaid invoices with polite reminders
Administrative assistant packages start at $240 a month for 20 hours. Hire an administrative assistant for your Lakeland business.
Customer Service Assistant
Contractors can get calls answered and jobs booked.
Customers stop waiting. Tickets, chats and calls get answered during your hours, which keeps small questions from turning into complaints.
- Answer tickets in Zendesk, Gorgias, Freshdesk or Help Scout
- Reply to social media comments and direct messages
- Confirm appointments and send reminders
- Report weekly on ticket volume and common issues
Customer service assistant packages start at $240 a month for 20 hours. Hire a customer service assistant for your Lakeland business.
Bookkeeping Assistant
Small firms can stay on top of invoices and books.
Money comes in faster. Invoices go out on time and late payers get regular, polite reminders.
- Reconcile bank and credit card accounts
- Follow up on collections
- Keep a sales tax tracking spreadsheet
- Prepare a monthly profit and loss report
Tax returns and tax advice stay with your CPA or enrolled agent. Bookkeeping assistant packages start at $320 a month for 20 hours. Hire a bookkeeping assistant for your Lakeland business.
What it costs in Lakeland
You pay the same clear price wherever you are, and you see the exact total before you order. Skilled VA prices for the roles above:
- Administrative Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Customer Service Assistant: $240 for 20 hours, $456 for 40 hours or $864 for 80 hours a month
- Bookkeeping Assistant: $320 for 20 hours, $608 for 40 hours or $1,152 for 80 hours a month
Senior Specialists, with 5+ years in the field, cost 35% more. US-Based Specialists, who live and work in the United States, cost 90% more. If you would rather not commit to a monthly package, pay-as-you-go hours start at $14.40 an hour and stay valid for 90 days.
Why hire your Lakeland assistant from Virtual Assistant
Your assistant works remotely and keeps Eastern time business hours, so your day and theirs line up. You get a person who learns your business, with a team behind them when something needs fixing.
- Easy to start small: Begin with the inbox and calendar on 20 hours a month, then add more as you see what can come off your plate.
- Your voice, your policies: Your assistant works from your scripts and rules, so customers hear your business and not an outside call center.
- Old books can be fixed: Start with a one-time cleanup project, then use a monthly package to keep everything current.
- Clear prices, no lock-in: See your exact price before you order. Month-to-month packages can be cancelled any time, and unused hours roll over within your package limit.
- A US account manager: One person matches you, runs your kickoff call and stays your contact if anything needs fixing.
- Free replacement: If your assistant is not the right fit, we match you with a different one at no extra cost.
A virtual assistant or an in-house hire?
An in-house hire makes sense when the job needs someone physically on site. For work done on a screen or a phone, a virtual assistant usually costs far less, because you pay only for working hours, with no recruiting, desk, equipment or payroll taxes to arrange. You can also start with 20 hours a month and grow, instead of committing to a full-time salary before you know how much work there is.
How to get started this week
- Build your package: choose a role, your hours and an experience level, and see your price straight away
- Pay your itemized invoice by card or crypto
- Your US account manager matches you within 1 to 3 business days and runs your kickoff call
- Your assistant starts on a written checklist of your first tasks for your Lakeland business
Towns and districts we serve around Lakeland
Your assistant works remotely, so you get the same service in Lakeland and nearby, including Winter Haven, Bartow, Plant City, Auburndale, Haines City and Dixieland. If your town or district is not listed here, we still serve it. Just enter it on the order form.
More for Florida businesses
See virtual assistant services and prices in Lakeland or our guide to hiring in Florida. Other Florida guides: Coral Gables, Port St Lucie, St Petersburg, Pembroke Pines, Orlando, Jacksonville.