If you searched for outsourced customer support rep medical practice HIPAA, you want reliable help without a long hiring process. This page explains what our Medical Virtual Assistant does, how hiring works and exactly what it costs. They work your US business hours in your time zone, on a month-to-month package.
What Your Medical Virtual Assistant Handles
Best for private practices, clinics, dental offices, therapists and med spas. Typical work includes:
- New patient intake and forms
- Medical billing follow-up and claim status checks
- Prescription refill request routing
- Patient calls and portal messages
- EHR data entry
They already work in tools like DrChrono, Dentrix, athenahealth and Kareo / Tebra. See the full Medical Virtual Assistant page for every task.
Medical Virtual Assistant Prices
Our current monthly prices for a Medical Virtual Assistant at the Skilled VA level. They are the same in every state.
- Starter, 20 hours a month: $300 ($15.00 an hour)
- Growth, 40 hours a month: $570 ($14.25 an hour)
- Professional, 80 hours a month: $1,080 ($13.50 an hour)
- Full-Time Dedicated, 160 hours a month: $2,040 ($12.75 an hour)
A Senior Specialist starts at $405 a month and a US-Based Specialist at $570. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
How to Get Started
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: How to Outsource Customer Support: Tickets, Live Chat and Weekend Coverage.