Yes, if they are trained and covered by a Business Associate Agreement. Our Medical Virtual Assistants are HIPAA-trained, sign a BAA and work only inside your EHR or practice management system, never in personal email or files.
Below is what a Medical Virtual Assistant does, what it costs and how to hire one this week.
What a Medical Virtual Assistant Does
Best for private practices, clinics, dental offices, therapists and med spas. Typical work includes:
- Medical billing follow-up and claim status checks
- Prescription refill request routing
- Patient calls and portal messages
- EHR data entry
- Patient scheduling, reminders and rescheduling
They already work in tools like Kareo / Tebra, Availity, eClinicalWorks and SimplePractice. See the full Medical Virtual Assistant page for every task.
Medical Virtual Assistant Prices
Our current monthly prices for a Medical Virtual Assistant at the Skilled VA level. They are the same in every state.
- Starter, 20 hours a month: $300 ($15.00 an hour)
- Growth, 40 hours a month: $570 ($14.25 an hour)
- Professional, 80 hours a month: $1,080 ($13.50 an hour)
- Full-Time Dedicated, 160 hours a month: $2,040 ($12.75 an hour)
A Senior Specialist starts at $405 a month and a US-Based Specialist at $570. Prepay 3, 6 or 12 months to save up to 12%. Build your package to see your exact price.
How to Hire in Four Steps
- Build your package: pick the role, hours and experience level and see the price
- Pay the itemized invoice by card or crypto
- Your account manager contacts you within one business day, and most assistants are matched within 1 to 3 business days
- Share access through the vault and give your first tasks
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For the bigger picture, read our full guide: Hiring a HIPAA-Trained Medical Virtual Assistant for Your Practice.